Effective Date: 1st August 2025
Jayneri Technologies – Jaysessentials

Thank you for shopping with Jaysessentials. Please read our shipping and delivery policy carefully to understand how we handle your orders, both within Nigeria and internationally.

1. Delivery Locations:

We ship within Nigeria (including Abuja and other major cities) and to select international destinations.
International shipping availability and costs will be shown at checkout or upon inquiry.

2. Shipping Methods and Timeframes:
Orders are processed within 1-2 business days after payment confirmation.
Domestic deliveries typically take 3 to 7 business days depending on location.
International deliveries vary by destination but usually take between 7 to 21 business days, depending on customs clearance and local postal services.
We partner with reliable local and international couriers to ensure safe delivery.

3. Shipping Costs:
Shipping fees are calculated at checkout based on the delivery address, package weight, and destination.
International shipping fees may be higher and include customs duties and taxes, which are the customer’s responsibility unless otherwise specified.
Any applicable customs or import fees must be borne by the recipient.

4. Order Tracking:
After shipping, customers will receive a tracking number via email or SMS to monitor their order status.
Tracking availability may vary for international shipments depending on the courier.

5. Delays and Exceptions:
While we strive for timely delivery, delays can occur due to customs clearance, local postal services, holidays, or unforeseen circumstances.
Jayneri Technologies is not responsible for delays caused by external factors beyond our control.

6. Delivery Issues:
Please inspect packages upon receipt and report any damage, missing items, or incorrect orders within 24 hours to +2349133530282

Claims outside this timeframe may not be eligible for resolution.

7. Failed Deliveries:
For failed deliveries due to incorrect address, customs rejection, or recipient unavailability, we will attempt to contact you.
Additional shipping fees may apply for reshipment.

8. International Customs and Import Regulations:
Customers are responsible for complying with their country’s customs regulations.
Jaysessentials does not control customs processing times or fees.