Shopwithjays

Refund Policy

Effective Date: 1st August 2025
Jayneri Technologies – Jaysessentials

At Jaysessentials, customer satisfaction is our priority. Please review our refund policy before making a purchase.

1.⁠ ⁠Eligibility for Refund:
Refunds are granted for defective or incorrect products reported within 24 hrs of delivery.
Products must be returned in original condition and packaging.

2.⁠ ⁠Non-Refundable Items:
Products damaged by misuse, accidental damage, or unauthorized repairs.
Items returned after the 24 hr notice period.

3.⁠ ⁠Refund Process:
Contact customer support to initiate a refund request.
After receiving and inspecting the returned product, we will process your refund within 5 business days.
Refunds are made via the original payment method.

4.⁠ ⁠Shipping Costs:
Shipping fees are non-refundable unless the return is due to our error or defective products.